Due to high demand, we have a 2 week waitlist for new clients. Submit your information to stay informed on scheduling a consultation. →
Due to high demand, we have a 2 week waitlist for new clients. Submit your information to stay informed on scheduling a consultation.
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Due to high demand, we have a 2 week waitlist for new clients. Submit your information to stay informed on scheduling a consultation.
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Privacy Policy

Last updated: May 22, 2025

This Privacy Policy describes the policies and procedures of DDM Generation LLC ("we," "us," or "our") on the collection, use, and disclosure of your information when you use our website and services. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

DDM Generation LLC is a paid media consultancy providing paid media strategy, campaign management, and performance optimization services for clients across platforms including Google Ads, Meta Ads, LinkedIn Ads, and other digital advertising networks.

For privacy-related inquiries, contact us at jenna@ddmgen.com.

2. What Data We Collect

Information You Provide Directly

When you contact us or engage our services, we may collect:

  • Contact information: Name, business name, email address, phone number, and mailing address.
  • Business information: Advertising budgets, campaign goals, target audience details, and creative briefs.
  • Financial information: Billing details necessary to process payments (processed via our payment provider; we do not store full card numbers).
  • Platform access credentials: Login access to advertising platforms (e.g., Google Ads, Meta Business Manager) provided by clients solely for campaign management. Access is revoked upon engagement end.

Information Collected Automatically

When you visit our website, we automatically collect:

  • Usage data: IP address, browser type and version, pages visited, time and date of visit, and time spent on pages.
  • Device data: Device type, operating system, unique device identifiers, and mobile network information.
  • Cookie and tracking data: See Section 7 for full details.

Advertising Platform Data

As a paid media agency, we access client advertising accounts on their behalf. This data is used solely to manage and optimize campaigns, is not retained beyond the engagement, and is subject to the relevant platform's own privacy policies.

3. How We Use Your Information

  • Deliver, manage, and optimize paid media campaigns on behalf of clients.
  • Communicate with you about your account, project status, and service updates.
  • Process payments and maintain financial records.
  • Comply with legal and regulatory obligations.
  • Analyze website usage to improve our online presence.
  • Detect, prevent, and respond to fraud, security incidents, or unauthorized access.

4. How We Protect Your Data

  • Access controls: Client platform credentials and personal data are accessible only to authorized personnel directly involved in your account.
  • Encrypted transmission: All data transmitted through our website and communications is protected using industry-standard TLS/SSL encryption.
  • Secure storage: Client and contact data is stored in password-protected, access-controlled systems.
  • Minimal retention: We do not retain client platform credentials after an engagement ends.
  • Third-party security: We only work with service providers who are contractually bound to protect your data.

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage clients to use strong passwords and revoke platform access when an engagement concludes.

5. Sharing of Information

We do not sell, rent, or trade your personal data. We may share information only in the following limited circumstances:

Service Providers

Trusted third-party vendors who help us operate our business — such as accounting platforms, email tools, project management software, and payment processors — are contractually prohibited from using your data for any purpose beyond providing services to us.

Advertising Platforms

In performing paid media services, we interact with platforms such as Google, Meta, and LinkedIn on your behalf. This may involve uploading audience lists or conversion data. These platforms have their own privacy policies governing how they handle data.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority.

Business Transfers

In the event of a merger, acquisition, or sale of our business, personal data may be transferred. We will provide notice before your data becomes subject to a different privacy policy.

6. Legal Basis for Processing (GDPR)

If you are located in the EEA or United Kingdom, our legal bases for processing include:

  • Contractual necessity: Processing required to fulfill a contract with you.
  • Legitimate interests: Processing for our legitimate business interests where not overridden by your rights.
  • Legal obligation: Processing required to comply with applicable law.
  • Consent: Where you have provided explicit consent, which you may withdraw at any time.

7. Cookies & Tracking Technologies

  • Essential Cookies: Required for the website to function. Cannot be disabled.
  • Functional Cookies: Remember your preferences such as language and login details.
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Advertising/Remarketing Cookies: May be used to serve relevant ads to site visitors across partner networks.

You can instruct your browser to refuse all cookies. Disabling cookies may affect the functionality of our website.

8. Data Retention

  • Client engagement data: Retained for up to seven (7) years for legal and accounting compliance.
  • Platform credentials: Deleted or revoked promptly upon engagement end.
  • Website analytics data: Retained per the settings of the applicable third-party analytics platform.
  • Contact inquiries: Retained for up to two (2) years.

9. Your Privacy Rights

  • Right to access the personal data we hold about you.
  • Right to correct inaccurate or incomplete data.
  • Right to request deletion of your personal data ("right to be forgotten").
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent at any time.
  • Right to opt out of the sale of personal data (California residents – CCPA).

To exercise any of these rights, contact jenna@ddmgen.com. We will respond within 30 days.

10. California Privacy Rights (CCPA)

California residents have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To submit a request, contact jenna@ddmgen.com.

11. Third-Party Links & Platforms

Our website may link to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any external platforms you access.

12. Children's Privacy

Our services are not directed to individuals under 13. If you believe a child has provided us with personal data, contact jenna@ddmgen.com and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date above. Continued use of our Service constitutes acceptance of the revised policy.

14. Contact Us

Questions or concerns? Reach us at:

DDM Generation LLC
410 Geyser Road Ballston Spa, NY 10020
jenna@ddmgen.com
www.ddmgen.com